New SIM card Activation
- Insert the SIM card into your Mobile Phone.
- Dial 222 and select your language, press (1) for Arabic and press (2) for English. Then press (1) to set your language.
- After selecting the language follow the voice instructions to provide you with the following options:
- To check your current balance and the validity period, press 2
- To change the language, press 3
- To know your phone number, press 4
- To change your PIN, press 5
- After you have completed all above either you close the line, or continue with your favorite options by dialing 555.
Change of SIM
If the subscriber has lost or damaged his SIM card, and wants to extract a replacement SIM card, he can visit any YOU branch, with his identity card and the ownership documents.
This service charges only YER 550 including tax.
If the subscriber wants to transfer the ownership of his line to another person, he / she can visit any YOU branch in the presence of the other person, the ownership documents and their identity cards
This service is free of charge.