Special Services

YOU “Please Call me” Service

Allow the prepaid customers to send  SMS “please call me” to all local networks free for three times a day, Write an SMS contains the number and send it to 1005.

 

Peer 2 peer Service

9

This service enables the prepaid subscribers to transfer credit to another prepaid number in the same network.

9

To use this service, you should have at least 450 YERs in your balance.

9

The minimum and the maximum amount per a transaction is 410 YERs.

9

The transfer fee is 25 YERs per a transaction.

How to use the service:

9

You can transfer credit with the following code:
*130* number to which you will transfer credit *amount* # then the call button.

9

or You can call “555”, press 4, and follow the instructions. Then, press 1.

Notify them Service

Notify Them” service was designed for YOU customers.
It allows subscribers of “Notify Them” service who received any calls while they were out of coverage area/not available, or their mobile is switched-off to automatically notify their callers of your availability once you are back to Network by SMS.
Once a subscriber gets back to the network, any subscriber called him will receive the following SMS message:

(The Number 73******* is now available.)

9

This service will be free of charge for all YOU customers.

9

You can activate YOU “Notify Them” service by dialling the code *135#.

9

To activate this service, subscriber should subscribe to super Clip service by diverting his calls to “119”.

Family and Friends

This serves allow prepaid and postpaid customers to choose 3 favorite numbers within the network and call them for 1 YER/minute.

9

To subscribe to this service Press: *554*1#

9

To add a number to your favorite list Press: *554*2#

9

To adjust a number of the current menu Press: *554*3#

9

To check the numbers previously chosen Press: *554*4#

9

To delete a number from the current menu Press: *554*5#

9

To cancel subscription press: *554*6#

( variable Amounts )Validity (Days)
Between (83 &200 )1
Between (200.01 &400 )2
Between (400.01 &600)7
Between (600.01 &800)10
Between (800.01 &1000)20
Between (1000.01&1500)30
Between (1500.01&2000)40
Between (2000.01&3000)50
Between (3000.01&5000)60
Between (5000.01& 9,990)90
Between (9,990.01&100,000)365

Virtual Top-Up (VTU) Service

Now, with Virtual Top-Up (VTU) Service you can top up your balance directly from any of YOU’s authorized dealers starting from one hundred riyals up to one hundred thousand riyals. The amount and the validity are based on the shown schedule.

The VTU service can be obtained via:

9

All YOU branches.

9

Banks (International Bank of Yemen, Yemen Kuwait Bank, kuraimi bank, Cac Bank, Saba Islamic Bank, Tadhamon Islamic Bank, Alamal Bank, Saba Card).

9

Money Exchange Services (Swaid, Annajm, Almeraisi, Al-yabani, Alsaifi, Falcon).

9

YOU App.

VIVO Service

Buy credit and use it whenever you want!

With the “VIVO” service from YOU, you can buy smart charging cards.
When you purchase any of the VIVO categories, you will receive a text message with the details of your VIVO number, which contains the rechargeable password.
To add the rechargeable password, you can dial the following code: (from the left to the right)
*334* the rechargeable password#

9

You can use it to top up your number or share it with whomever you want at any time and before the expiry date.

9

The smart charging cards available categories are similar to the usual denominations ones.

9

This service is available at all YOU branches and its authorized dealers

Themar Service

This free service from YOU offers its customers the opportunity to accumulate points based on the percentage of calls and SMS messages made within the network during a period of six months. If the subscriber does not use them during the period of six months, all the points that were collected will be cancelled and start over to collect new points, which are explained as follows:

9

Points will begin to be collected from the date of subscription to the Themar service.

9

Subscriber will get a percentage ranging from (4% to 25%) based on the year of activation of the line.

9

To subscribe to the service or inquire about your current Themar points or claim them call 111 and press 2 then press 4 and follow the instruction for free.

Call Forward Super Clip Service

This service allows the customer to divert calls to 119

9

Out of coverage or switch off:**62*119#ok

9

When Busy: **67*119#ok

9

When no Answer: **61*119#ok

9

To divert all calls: **21*119#ok

9

To Cancel the divert: ##002#

Easy Answer

 

Auto responder service: This service is applied to answer the customer’s inquiries in Arabic and English instead of calling 111 .The customer send his inquiry via SMS to 111 for free, the answer will be sent via SMS from 111 at the same moment

9

Send SMS to 111

Pay 4 me Service

This service enables prepaid subscribers to call any subscriber within the YOU network on his account,
To Manage the service dial the code *800#
(the subscriber can manage his account and accept or reject any connection request on his account from this service)
To request the service:
call the number you want the call to be on his account Starting  with Star . such as *73XXXXXXX

 

Call waiting Service.

This service enables the customers to hold the recent call temporarily to make or receive another call. 

How to operate this service:

 

9

To activate the service: *43# OK

9

To deactivate the service : #43# OK